“Behind the Screen” – Session 3 – Working Therapeutically From a Distance Using Email or Other Methods Involving Asynchronous Communication – Kate Dunn & Carole Francis-Smith

Suggested Reference

Dunn K, Francis-Smith C, & Wilson J (2017). "Behind the Screen" - Session 3 - Working Therapeutically From a Distance Using Email or Other Methods Involving Asynchronous Communication. [ONLINE] Available at: https://www.onlinevents.co.uk/behind-the-screen-session-3-working-therapeutically-from-a-distance-using-email-or-other-methods-involving-asynchronous-communication-kate-dunn-and-carole-francis-smith/. [Last Accessed 13/11/2017].

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Event Details


Do you engage in email communication with your clients?

Do you sometimes find that your client has told you something by email that they might not have told you face-to-face?

The first online therapies were offered by email, often with surprising results. Both Kate and Carole have researched this area in depth and propose that asynchronous (or 'time-delayed' counselling) approaches may facilitate access to therapy for a wide range of client groups. They may help a client who is struggling with an existing face-to-face engagement to open up to his or her therapist. Working in this medium can also create dilemmas as a result of what Kate and Carole describe as 'through the looking glass' effects. This was an opportunity to find out more and share your own ideas and experiences. This event proposed that asynchronous approaches remain relevant and dynamic in 2017, providing fertile ground for innovative and alternative approaches to therapy.

About Kate Dunn


Kate Dunn

I am a psychotherapeutic counsellor, supervisor, and consultant/trainer currently working in private practice both online and face-to-face. Whilst working as a counsellor in a university setting, I established an online service and subsequently carried out research into the Online Therapeutic Relationship, supported by Seed Corn Funding from BACP. I have shared ideas resulting from this research in journal articles (including Therapy Today, Counselling and Psychotherapy Research Journal, and TILT magazine) and in the book: "Psychotherapy 2.0: Where Psychotherapy and Technology Meet", Edited by P Weitz, Karnac Books 2014.


Website: Kate Dunn - Counselling in Chichester, West Sussex


About Carole Francis-Smith


Carole Francis-Smith

I am a counselling psychologist working in private practice. I currently provide therapy and supervision both face-to-face and online, run trainings for therapists considering working online (and other mental health/staff resilience areas), and business coaching for therapists setting up an online practice. My doctoral research was in the Online Therapeutic Relationship from which I also became fascinated by online communications in broader contexts, especially where these impact on the work of therapists and the experiences of clients. I'm an advocate of Compassionate Mind training/Compassion Focused therapy and have recently been taking a look at what can happen to compassion when communicating in online contexts. The Netiquette guidelines I produced are in the process of being adopted by the Compassionate Mind Foundation as good practice.


Website: Dr Carole Francis-Smith - Counselling Psychologist
Twitter: @Diamondleaf_Tr
Facebook Page: Diamondleaf training