“Behind the Screen” – Session 1 – Online Presence and Social Media for Therapists: Setting Up an Online Practice in a Technological Era – Kate Dunn & Carole Francis-Smith

Suggested Reference

Dunn K, Francis-Smith C, & Wilson J (2017). "Behind the Screen" - Session 1 - Online Presence and Social Media for Therapists: Setting Up an Online Practice in a Technological Era. [ONLINE] Available at: https://www.onlinevents.co.uk/behind-the-screen-session-1-online-presence-and-social-media-for-therapists-setting-up-an-online-practice-in-a-technological-era-kate-dunn-and-carole-francis-smith/. [Last Accessed 02/10/2017].

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These days many therapists consider setting up an online practice, a consideration which is often driven by client demand. Setting up online has its own challenges and may feel overwhelming, especially for those less familiar with technological approaches. There are many easy-to-use solutions available to help us run and promote our businesses positively.

Thinking about our online presence is a good place to start; after all it could be where a client first encounters us. There are practical, ethical and personal factors to consider, such as;

  • What am I planning to offer and how?
  • How 'visible' am I comfortable with being?
  • Do I work with a website and where do I start with this?
  • How do I feel about using Social media?
  • Am I familiar with online Netiquette?

These and many other intriguing queries crop up regularly when at the set-up stage of an online therapy business. Kate and Carole reflected on their combined experiences to illuminate areas of interest and provided guidance for prospective and existing online practitioners.

About Kate Dunn


Kate Dunn

I am a psychotherapeutic counsellor, supervisor, and consultant/trainer currently working in private practice both online and face-to-face. Whilst working as a counsellor in a university setting, I established an online service and subsequently carried out research into the Online Therapeutic Relationship, supported by Seed Corn Funding from BACP. I have shared ideas resulting from this research in journal articles (including Therapy Today, Counselling and Psychotherapy Research Journal, and TILT magazine) and in the book: "Psychotherapy 2.0: Where Psychotherapy and Technology Meet", Edited by P Weitz, Karnac Books 2014.


Website: Kate Dunn - Counselling in Chichester, West Sussex


About Carole Francis-Smith


Carole Francis-Smith

I am a counselling psychologist working in private practice. I currently provide therapy and supervision both face-to-face and online, run trainings for therapists considering working online (and other mental health/staff resilience areas), and business coaching for therapists setting up an online practice. My doctoral research was in the Online Therapeutic Relationship from which I also became fascinated by online communications in broader contexts, especially where these impact on the work of therapists and the experiences of clients. I'm an advocate of Compassionate Mind training/Compassion Focused therapy and have recently been taking a look at what can happen to compassion when communicating in online contexts. The Netiquette guidelines I produced are in the process of being adopted by the Compassionate Mind Foundation as good practice.


Website: Dr Carole Francis-Smith - Counselling Psychologist
Twitter: @Diamondleaf_Tr
Facebook Page: Diamondleaf training