“Behind the Screen” – Myth-Busting and Q & A Session – Kate Dunn & Carole Francis-Smith

Suggested Reference

Dunn K, Francis-Smith C, & Wilson J (2018). "Behind the Screen" - Myth-Busting and Q & A Session. [ONLINE] Available at: https://www.onlinevents.co.uk/behind-the-screen-myth-busting-and-q-and-a-session-kate-dunn-and-carole-francis-smith/. [Last Accessed 29/01/2018].

Resource Guide

Event Details


To follow the "Behind the Screen" series, this additional session took the form of an open discussion forum where Kate and Carole were available to help with any queries that you might still have relating to the use of information technology in your practice and/or working as an online therapist.

We have been collating the questions that have been raised in the chat room during each of the live events and also responded to any new concerns that might have arisen since then. We liked to extend a further opportunity to separate the reality of online work from some of the myths that might exist in the imagination of both practitioners and clients.

These questions helped direct ideas for CPD opportunities that Carole hoped to be able to offer in the future through her training organisation (Diamondleaf Training), which she liked to structure according to the wide-ranging needs of therapists in 2017. This was your opportunity to let her know what kind of information and experiences you would value.

About Kate Dunn


Kate Dunn

I am a psychotherapeutic counsellor, supervisor, and consultant/trainer currently working in private practice both online and face-to-face. Whilst working as a counsellor in a university setting, I established an online service and subsequently carried out research into the Online Therapeutic Relationship, supported by Seed Corn Funding from BACP. I have shared ideas resulting from this research in journal articles (including Therapy Today, Counselling and Psychotherapy Research Journal, and TILT magazine) and in the book: "Psychotherapy 2.0: Where Psychotherapy and Technology Meet", Edited by P Weitz, Karnac Books 2014.


Website: Kate Dunn - Counselling in Chichester, West Sussex


About Carole Francis-Smith


Carole Francis-Smith

I am a counselling psychologist working in private practice. I currently provide therapy and supervision both face-to-face and online, run trainings for therapists considering working online (and other mental health/staff resilience areas), and business coaching for therapists setting up an online practice. My doctoral research was in the Online Therapeutic Relationship from which I also became fascinated by online communications in broader contexts, especially where these impact on the work of therapists and the experiences of clients. I'm an advocate of Compassionate Mind training/Compassion Focused therapy and have recently been taking a look at what can happen to compassion when communicating in online contexts. The Netiquette guidelines I produced are in the process of being adopted by the Compassionate Mind Foundation as good practice.

I have recently been taking a look at what can happen to compassion when communicating in online contexts and after a personal experience, produced a set of Netiquette guidelines which have been adopted by several organisations. I research and write articles which particularly focus on the therapeutic relationship in online spaces, and look to support fellow therapists by keeping up with current dilemmas.


Website: Dr Carole Francis-Smith - Counselling Psychologist
Twitter: @Diamondleaf_Tr
Facebook Page: Diamondleaf training